The following table higlights the various award status and what they mean:
Award Status Stages
Status |
Description |
Issued |
- Only applies to award codes and certificates. This status indicates that the award code, or certificate has been generated and can be re-printed or re-downloaded.
|
Pending |
- Applies to all direct, bulk, and ftp deposits. This status means the award is currently being processed.
|
Failed |
- Applies to all direct, bulk, and ftp deposits. This status means the award failed to post to the members account. To see additional details you need to open up the Award Details.
|
Success |
- Applies to all direct, bulk, and ftp deposits. This status means the award successfully posted to the members account.
|
Rejected |
- Applies to all direct, bulk, and ftp deposits. This status means a formatting issue prevented the award from being included in the processing from Orderaamiles to American Airlines. A description of the reason will be included in attachment of the final batch summary email.
|
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