Managing Campaigns
General Questions
- Who is Points.com Inc.?
- What are the different fields available for award history search?
- How does award history search work?
- Is the information I provide confidential?
- How do I know which browser version I am using?
- Are AAdvantage® miles awarded to my customers the same as miles earned for flying?
Managing Your Account
Awarding Miles
- What are the T&C's for awarding miles?
- How will I know when the miles issued have been credited to a members account?
- Do the miles I am awarding count toward the recipient's top tier status?
- How long does it take for miles that I have awarded to be posted to a members account?
- How do I award miles using Print Certificates?
- How do I award miles?
Purchasing Miles
- How secure are my online purchases?
- If I wish to purchase a larger block of miles who can I contact about discounted pricing?
- Can I sell miles that I have not awarded?
- Can international companies purchase AAdvantage miles?
- Is there a minimum number of AAdvantage® miles that I must purchase?
- How much do AAdvantage® miles cost?
About orderAAmiles Program
- How will I learn that my application to become a participant has been approved or rejected?
- What are AAdvantage program branding guidelines and process for approval of use of its logo in advertising?
- What marketing channels are available to me as a purchaser of AAdvantage miles and is there a cost?
- How do I learn about ways to market to AAdvantage members?
- May any company purchase and award miles through the orderAAmiles program?
- How long after submission can I expect my application to be approved?